FAQs 常见问题

• Normal delivery timing only (10am - 12 pm), (2pm - 4pm) and (3pm - 6pm). (Subject to available driver and location)
• Express delivery start from 10 am - 6 pm. Will be half hours interval based on request. ($25 charges onwards)

• FREE Delivery charge will be given if ordered items exceed $500
• $15 Delivery Charge for $80 - $200.99 order
• $10 Delivery charge for $201 - $499.99 order

• Delivery charge includes all other foods purchase.
• Minimum $80 orders for the delivery service
• $25 delivery charge for half an hour waiting time, City Area, Sentosa, Lim Chu Kang and Tuas area.
• Kindly note that you have to be at the delivery location at the earliest timing selected.
  If no one is present to receive the goods and return trip is required, additional delivery fee will be charged.

• Order will not be confirm if nobody call you. Please call us back at 6842-1112.
  Please kindly make your order 1 working days (Cut off time at 3pm) in advance.
• Strictly no cancellation or changes are to be made within 24 hours of delivery
• Price quotes may be adjusted without prior notice.
• The sizes and weight of goods is based on approximation.
• For chalet and park, the drivers will only delivery the food to the nearest carpark.

No, we don’t have. Can just follow the minimum quantity per packet.

Sorry, you can’t. You have to follow the quantity of the standard packet and go by the multiple.

• Via phone, the latest is 5 days in advance for delivery and self-collection
• Via fax, the latest is 5 days in advance for the delivery and self-collection
• Via online, the latest is 1 day in advance for the delivery and self-collection

• For online order, strictly full deposit by bank transfer or credit card payment.
• For phone and fax order, strictly by bank transfer.
• For direct walk-in customer, can pay via CASH, NETS, or VISA

We will reply a sms confirmation to your mobile number or by email.

• Yes, but please inform us at least 2 days in advance for the cancellation of the order
• There will be NO cancellation of order within one day in advance; otherwise there will be 100% penalty
• For online order that have been paid via credit card, there will 10% cancellation fee. (Include decrease order case also)

It means that you have to made full payment to one of our stated bank account number.

Will be in the aluminum tray or microwave container.

Yes, you may. But we have to get your company official chop n sign one day before your actual date and have to know for the business registration number.

Via AGD vendors and GeBIZ.
For this payment mode, please place order 1 week in advance from the delivery date.
Please let our customer service know your payment mode so we can refer back to you.

Yes, we open daily.

We open from 8 am – 6 pm.

Anytime between 8 am – 6 pm, but you have to let us know roughly what time coming down so we can prepare your food first.

• Food order have to be at least $500 and above
• Minimum have to engage for 2 pax BBQ Asst